How do I use Refundid?

Click here to lodge your return request.

2. Choose Refundid as your resolution

Select Refundid as your return resolution and complete their 3-step process to receive your full refund in real-time.

3. Purchase Return Label

Purchase your Australia Post return label here and paste the tracking number into Refundid so that we can track your return. Note: tracking numbers must be added to Refundid within 3 days of receiving refund to avoid late fees.

4. Return your item

Attach the Australia Post returns label to your item and return, as per the CAMILLA Returns Policy.

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